CONTACT US

FAQ

Answers to common questions about our solutions

FAQs

Frequently asked questions

General FAQ

Yes. Most systems are compact, easy to operate, and require minimal maintenance, making them ideal for clinics of all sizes.

Yes. VetsCount provides global support including installation guidance, training, technical assistance, etc..

Yes. Many systems support customizable species and parameters to meet local clinical needs.

Hematology FAQ

IG represents immature white blood cells released from the bone marrow. An increased IG level can indicate early-stage infection, inflammation, or hematologic disorders, making it a valuable parameter for early clinical intervention.
Reticulocyte analysis helps evaluate bone marrow activity and classify anemia. It is essential for distinguishing regenerative vs non-regenerative anemia and monitoring treatment response.
EaziCheck H300 3-part analyzer provides basic WBC differentiation, while EaziCheck H400 4-part and EaziCheck H500 5-part analyzer offer more detailed classification such as eosinophils and basophils. EaziCheck H600x 6-part analyzer, additionally detect immature granulocytes (IG) and reticulocytes (RET), enabling earlier detection of infection, inflammation, and bone marrow activity.

Immunoassay FAQ

The system supports 48+ assays, including:
· Cardiac: cTnI, NT-proBNP
· Inflammation: CRP, SAA
· Pancreatitis: cPL, fPL
· Hormones: T4, Cortisol, Progesterone
· Infectious diseases: CPV, CDV, FeLV, FIV, etc.

No. The system is designed as maintenance-free, with no liquid system involved, reducing operational complexity and cost.

Rapid Test FAQ

VetsCount offers a wide menu covering infectious diseases such as CPV, CDV, FeLV, FIV, and more across canine, feline, and other species.

Depending on the test, samples include whole blood, serum, plasma, feces, or secretions.

Molecular FAQ

No. The reagents are stable at room temperature, simplifying storage and reducing logistics and operational costs.

Chemistry & Electrolyte FAQ

No routine maintenance is required. Each test disc includes calibration information, and the system performs automatic quality checks to ensure result reliability.
No. The all-in-one cartridge design eliminates routine maintenance, users simply replace the cartridge.
CONTACT

Get in Touch：

At VetsCount, we believe better diagnostics lead to better care.

logo裁剪

Quick LInk

PRODUCTS

Address

408 Block B, OFILM Headquarters. Chuangtou Roαd, Guangming District, 518107, Shenzhen. P.R.China

Copyright © 2026 Vetscount Inc. Project All Right Reserved